Privacy Policy

This privacy policy describes how personal information is collected, used, and shared when you visit or make a purchase from our site, the handmade cosmetics online shop.

Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with our site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
- “Log files” track actions occurring on our site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Additionally, when you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or other payment details processed securely via our payment processor), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this privacy policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through our site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with our site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use our online platform provider to power our online store—you can read more about how they use your Personal Information by visiting their website. We also use analytics services to help us understand how our customers use the site.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or otherwise to protect our rights.

Your Rights

If you are a resident of certain regions, including the European Economic Area, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the physical contact details below.

Additionally, if you are a resident of certain regions, including the European Economic Area, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through our site), or otherwise to pursue our legitimate business interests listed above. Please note that your information may be transferred outside of your region, including to India.

Data Retention

When you place an order through our site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by mail at:

handmade cosmetics online shop
city centre
mumbai, india

Legal Disclaimer: This privacy policy provides general information and is not legal advice. We recommend consulting with a legal professional to ensure it meets all specific legal requirements applicable to your situation and location.